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How myjudi96 Looks After Your Information

We collect only what's needed to verify your account and process transactions through Touch 'n Go eWallet, Boost or GrabPay — nothing more.

Account VerificationPayment Data ProtectionSession ContinuityData Access RequestsCookie Controls
myjudi96 How myjudi96 Looks After Your Information
REACH US DIRECTLY

Where To Raise A Privacy Question

If something about your account data feels unclear, you don't need to dig through a document — there are three direct paths to ask us. Each one connects to the same account record, so whichever you pick, we can trace your Touch 'n Go eWallet, Boost or GrabPay history to answer properly without asking you to repeat yourself.

Team online

Live Chat Privacy Desk

Reach our live chat for anything about your account data — ask what's stored, how it's used, or request a correction tied to your Touch 'n Go eWallet or Boost transactions.

Email Data Requests

Send a written request if you want a full copy of your account records, or need a data-handling question answered outside live chat support hours.

In-App Account Help

Open the help section inside the app to check which device sessions are active and flag anything that looks off with your GrabPay-linked account.

DATA HANDLING RULES

How We Handle Your Account Data

Protecting your account data isn't a one-line promise, it's a set of habits we keep across login, payment and support. From the cookie that keeps your session alive to the OTP that checks a new device, every step exists so your record stays yours and your wallet activity stays accurate. Here's the short version of each part.

Cookie & Session Handling

We use cookies to keep your login active as you move between browser and app, not to track you across other sites or sell behaviour data to advertisers.

Account Security Layer

Account access runs through OTP verification tied to your registered number, so a new device or browser triggers a fresh check before any wallet action goes through.

Data Retention Window

Transaction and account records tied to Touch 'n Go eWallet, Boost or GrabPay stay on file only as long as needed to resolve disputes or meet basic record-keeping needs.

Requesting Changes To Your Data

Write in through live chat or email if you want your stored details corrected or removed — we'll confirm your identity first, then act on the request where local law allows.

Privacy Policy Questions You Might Have

We collect your name, phone number and the payment details linked to Touch 'n Go eWallet, Boost or GrabPay, plus basic activity logs tied to games you play.

No, we don't sell your information. We only share what's needed with payment and verification partners to clear a deposit or confirm a withdrawal request.

Records stay on file long enough to resolve a payment dispute or support query, then they're handled under our retention schedule, consistent with local law.

Yes. Reach out through live chat or email, we'll verify your identity, then correct or remove the record where local law permits the request.

No. Cookies here keep your session running smoothly between browser and app logins; they aren't used to profile you for outside advertising networks or other websites.

Start with live chat for a quick answer first, or email our data-requests channel if your question needs a written response outside chat hours.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.